Refund policy

Refund & Return Policy – BRVWR (BraveWear FZ-LLC)

At BRVWR, we prioritize quality and hygiene.

1. Returns 
   Due to the nature of underwear products, we do not accept returns or exchanges on worn or opened items for hygiene reasons.
   
   
2. Exceptions
   We will only accept returns or replacements if:
   - The item is defective  
   - You received the wrong product  
   You must contact us within 48 hours of delivery.
   
   
3. Conditions for Claims 
   To process a claim:
   - Item must be unused and in original packaging  
   - Proof of purchase is required  
   - Photos of the issue may be requested 
   
4. Refunds 
   If approved:
   - Refunds are issued to the original payment method within 7–10 business days 
   
   
5. Shipping Fees  
   Shipping costs are non-refundable unless the issue is caused by us.
   
6. 6. Contact  
   Email: Juan.pg@brvwr.com